How it all Started
The history of The Herb Chambers Companies dates back to 1985, and we owe our success to our owner, the celebrated Dorchester entrepreneur and U.S. Navy Veteran, Herb Chambers. Prior to entering the auto industry, Herb founded A-Copy America in 1965. A-Copy America went on to become the largest independent office equipment dealer in the United States. He sold that company in 1983, to Alco Office Products known today as Ikon Office Solutions, a worldwide company. The company grew to become the largest copier dealer group in the world. He wanted to pursue a new venture and established what is considered one of the largest privately owned automobile dealership groups in the country today.
Herb Chambers purchased his first automobile dealership in New London, Connecticut in 1985. His vision was to provide a better experience for his clients. That vision became the foundation for The Herb Chambers Companies. At that time there were 31,000 automobile dealers in the United States and Herb Chambers became 31,001. His approach was so effective, his business quickly rose up the ranks and is now among the top leaders in the American market of authorized dealerships. Over the years through consolidation and mergers the total number of dealers has decreased nationally. An impressive 60 dealerships and 3 collision centers make up The Herb Chambers Companies, which is ranked 20 out of the 17,000 remaining automobile dealership groups.
A commitment to exceptional customer service is what continues to drive The Herb Chambers Companies. In fact, Herb Chambers has said that his business' achievements are the result of his own experiences, both good and bad. Understanding the consumer's mindset continues to provide him the knowledge necessary to offer the highest level of service to his clients.
A Growing Company
The Herb Chambers Companies started with a Cadillac and Oldsmobile dealership in New London, CT. It was followed by the acquisition of a second Cadillac dealership in Providence, Rhode Island. In that same year, Hyundai announced its expansion to the U.S. and chose Herb Chambers to be its local dealer. Approximately six months later, the company procured Mercedes-Benz, BMW, and Porsche dealerships, cementing a place in the Massachusetts market.
Additional acquisitions quickly followed. When Toyota Motor Company opened their Lexus division in the United States, they chose The Herb Chambers Companies over other desirable automotive dealer groups to represent them on "The Auto Mile." Now, Herb Chambers Lexus in Sharon is the largest and most successful Lexus dealer serving New England. Likewise, our company is the largest Honda dealer with four locations in Boston, Burlington, Seekonk, and Westborough, Massachusetts. Over the years, Ford, MINI, Audi, Bentley, Volvo, Chrysler, Dodge, Jaguar, Land Rover, Jeep and other beloved brands have joined the lineup, making the Herb Chambers family of dealerships one of the largest in the North East. The company’s growth is evident today with multiple renovations and state-of-the-art dealerships always on the horizon.
There are many renowned automakers contributing to the company’s success, helping to generate, well over 2.4 billion in sales every year and staff over 2,000 employees, The Herb Chambers Companies is fortunate to be as successful as ever. Last year alone, over 58,000 people chose to buy or lease a new or pre-owned vehicle and another 420,000 chose to have their vehicle serviced or repaired at a Herb Chambers dealership.
No one ever regretted paying too little for a car.
-Herb Chambers
An Awarded Company
Drivers want to turn to a dealership they can trust, which is why thousands choose Herb Chambers. The Herb Chambers Companies has won more Certified Retailer awards from J.D. Power than any other dealer in the country. This speaks to the exceptionalism with which the business operates. In 2008, Herb Chambers was a Time Magazine Dealer of the Year honoree and in 2003, The Herb Chambers Companies was named Ward’s Dealer of the Year out of 22,500 dealerships.
Many of the Herb Chambers dealerships are the proud recipients of various manufacturer awards and recognitions. Herb Chambers Audi Burlington is one of only 16 dealers nationwide to be distinguished as an Audi Magna Society Elite winner. Herb Chambers BMW of Sudbury has been named a BMW Center of Excellence for the last three years., which in 2019, was awarded to only 33 out of 347 BMW dealerships. Each of our three Mercedes-Benz locations has been awarded with the coveted Best of the Best designation. This honor is reserved for only the top 22 percent of dealers in the Mercedes-Benz USA network. In addition to receiving the President’s Award at Herb Chambers Toyota of Auburn, we have also been recognized by DealerRater as the Dealer of the Year for multiple Herb Chambers locations as well. Never resting on our laurels, The Herb Chambers Companies continues to strive towards excellence.
View InventoryOur Mission Statement
The mission of the Herb Chambers Companies is to provide the highest quality service to our customers in the sale and repair of their motor vehicles. We will operate professionally managed dealerships committed to being the leader in the market areas they serve. Additionally, we provide all our employees with the opportunity to receive above average compensation and opportunity for advancement within our organization, limited only by their ability and performance. In all instances, the highest level of integrity is to be maintained with customers, automobile manufacturers and employees.
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