For nearly two decades, Stan Otoo-Genesis has been a driving force at Hyundai of Auburn, a cornerstone of trust, dedication, and customer service.
His journey began in 2006 at Toyota of Auburn before deciding to transition to Hyundai in 2007, where he found his true home. Initially, he wasn’t sure about the transition, but Stan embraced the challenge, committed himself to learning the brand, and quickly built a loyal customer base that continues to return, generation after generation.
Stan’s approach to sales isn’t about transactions; it’s about relationships. He believes in honesty and transparency, never playing games with his customers. “People don’t like to be lied to,” he explains. “I make sure I tell them exactly what they need to know—no games, no bait and switch. If it’s something I can do, I’ll do it. If I can’t, I’ll be upfront about it.” His unwavering integrity has earned him a five-star rating on DealerRater and the deep trust of his clientele.
Beyond his individual success, Stan thrives as a team player. He takes pride in mentoring new salespeople, assisting coworkers, and creating an environment of collaboration. “If one of us is down, we all step in to help. We’re stronger together,” he says. His leadership and camaraderie have made him a respected figure in the dealership.
His excellence has not gone unnoticed. Over the years, he has received an overwhelming number of MVP awards—so many that his desk is lined with them, with even more tucked away out of sight. These awards recognize his outstanding contributions to the dealership and his unwavering commitment to customer satisfaction.
One of the most memorable moments of Stan’s career came as a reminder that dedication never goes unnoticed. After years of consistently putting customers first, he was surprised to learn that Herb Chambers himself had taken note. “I remember being told that Herb wanted to talk to me, and I thought, ‘Why would he want to see me?’” Stan recalls.
What followed was an unexpected but meaningful acknowledgment. Herb personally recognized Stan’s unwavering commitment to his customers and the dealership, making sure he knew just how much his efforts were valued. “He told me he had been watching the way I take care of people, and that really stuck with me,” says Stan. “It reminded me that when you work hard and do the right thing, people notice—even when you don’t realize it.”
As a gesture of appreciation, Herb invited Stan on a trip to downtown Boston, where he treated him to custom suits. “It was such a surprise—I didn’t expect anything like that,” Stan says. “It wasn’t just about the suits; it was about knowing that my work mattered. That moment reminded me that staying true to my values and putting customers first is always the right path.”
Herb himself has acknowledged Stan’s dedication and the key role he has played in the dealership’s success. “Stan has been a valued member of my team in Auburn for many years, consistently taking extraordinary care of our guests. His dedication has been a major part of the dealership’s success. A few years ago, during a monthly meeting where we acknowledged Stan for his outstanding performance, I decided to reward him with a custom-made suit. I truly believe that people feel confident when they look their best, and it seemed like that suit gave Stan a real sense of pride. All these years later, I’m equally proud of Stan for the incredible work he continues to do each day serving our guests.” says Herb.
Stan’s commitment to customer service goes far beyond selling cars—he makes it his mission to assist customers in any way possible. Whether it’s ensuring a client gets the help they need in the service department or stepping in to smooth out a frustrating situation, Stan goes above and beyond to make sure every guest feels valued and taken care of.
Stan also extends this same level of dedication to his team members. He’s always willing to lend a hand, whether it’s coaching new salespeople, helping a coworker close a deal, or stepping in to assist during busy times. His leadership is not about titles—it’s about action, support, and ensuring everyone around him succeeds. It reinforced his belief that when you truly care about your customers and the work you do, it doesn’t go unnoticed.
Stan remains dedicated to his role, knowing that his strength lies in direct customer relationships. “I’ve thought about management, but I love what I do,” he says. “My customers know me, trust me, and rely on me. That’s what keeps me going.”
Looking ahead, Stan remains focused on maintaining his high standards and serving his customers with integrity. His journey is a testament to what passion, honesty, and dedication can achieve in the automotive industry. With nearly two decades of service, he’s not just selling cars—he’s creating lasting relationships, one sale at a time.