Herb's Letter - October 2019

Why should you have your maintenance and repair work done by The Herb Chambers Companies?

Having to bring your vehicle in for maintenance work isn’t something anyone looks forward to. We understand that, which is why we strive to provide you with the best service experience we can. We want all of our customers to feel like family as soon as they walk through our doors. We know dogs are members of the family and of course they are welcome too!

I have made a huge investment into our facilities because I want our dealerships to deliver outstanding customer service experiences. It’s important to us to keep our facilities spotlessly clean, and well presented, so that our customers can enjoy their time in our dealership. This is especially true when it comes to service. We want you to be comfortable whenever you service your vehicle with us, no matter what comfortable means to you. Whether that means sitting in our business centers where you can work comfortably on our WiFi, enjoying a hot cup of coffee, a delicious snack, or relaxing by the TV.

We want your service experience with us to be a breeze. We hope that you will enjoy yourself whenever your vehicle may need service, instead of it being something we wish could be avoided! 

Keeping up with your vehicle’s manufacturer suggested maintenance only helps to ensure that your vehicle will hold onto as much of its value as possible. Herb Chambers dealerships employ factory trained experts who can perform warranty work and complete all routine maintenance necessary to keep your vehicle running the way it should! Things like oil changes, tire rotations, and more will help your car handle the New England roads (and beyond) for longer!

Below are more reasons why getting your vehicle maintenance and repair work done with us makes sense:

  • We employ over 415 technicians who are factory trained and/or certified
  • We carry on hand over $11,000,000 dollars of Factory replacement parts
  • All work performed is guaranteed for a minimum of 12 months or 12,000 miles
  • Express lane services for fast turn around
  • Complimentary wash and vacuum with each service visit
  • Alternative transportation is available in many of our locations while your vehicle is being service
  • Pick-up and delivery service is available at many locations
  • Shuttle service is available to and from many local destinations
  • For our waiting customers, we offer café service and children play areas in most locations, plus TV, Free WIFI, and a Business Center for your personal computer use
  • Competitive pricing on all service work & safety checks
  • We have the latest diagnostic equipment to assist our technicians with detailed, comprehensive diagnoses
  • Training over $600,000 invested annually to keep our staff up to date on the latest technological advancements in the products we sell and service.
  • All of our collision work is guaranteed for as long as you own your vehicle. Our collision centers are certified through the manufacture’s stringent guidelines for cosmetic and structural repairs on steel and aluminum vehicles
  • We are your “tire store” selling over 4,500 factory replacement tires every month
  • Shop equipment: Each of our dealerships are kept up to date on the latest equipment to service your vehicle
  • Special Tools: Every dealership has each tool designed by the manufacture for special and specific repair applications on your vehicle
  • Vehicle history: Each and every service visit’s history is logged in or computer system for future reference. The manufacturer’s warranty history from date of delivery is also available to our staff for reference at any time.
  • Vehicle safety: Each time your vehicle is in for service it is checked against the manufacture’s site for open recalls with the proper steps taken to complete the required service.

** For Service & parts coupons visit www.herbchambers.com **

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