As we perform repairs, technicians may notice additional items of concern. To save time, many customers will pre-approve a dollar amount for additional necessary work. If you would like to give us a dollar limit, please mention this when setting your appointment or dropping off. If not authorized, we will only perform work approved in advance. Before performing any additional work, we will call you to discuss and obtain permission to continue.

Because of our high phone call volume and because we don't want to put you on hold for extended periods, we urge you not to call and check vehicle status unless you have a message from us to do so. Your Assistant Service Manager will call you before the time we promised to complete your repairs, either to recap what has been done or to discuss additional repairs.

When you arrive for pickup you may proceed directly to the service counter. One of our service advisors will provide you your paperwork, review your invoice and escort you to the cashier. If you have any questions, please ask your Service Advisor or our Service Manager . The cashier will then accept payment. We accept all major credit cards, cash or check (with proper identification).